Chief Product & Technology Officer (CPTO)

Job description

Autoflows is looking for a Chief Product and Technology Officer to unite product development and technology under one strategic vision and lead the continued evolution of the company's platform, data capabilities and AI. As a key member of the executive leadership team, you will take strategic and operational responsibility for translating business ambitions into a clear product and technology strategy that delivers measurable results.

This is a leadership role. You will lead a multidisciplinary organisation spanning the core Autoflows product and data platform, AI, customer experience, and engineering and architecture, with an established Head of Engineering and Architecture in place. Your mandate is to develop leaders, align the teams around clear priorities and build an organisation that delivers results.

Autoflows has an established SaaS platform and has already deployed agentic AI. The next step is to evolve towards an AI-native platform, featuring AI agents that improve customer-facing experiences in the frontend and handle more tasks and workflows in the backend. You will shape the future technology stack and the way teams develop software to make this possible.

This journey is still at an early stage. As Chief Product and Technology Officer, you will have influence over both the technology and the organisation, with the mandate to turn the strategy into products and results. It is an opportunity to build, lead and make a lasting difference.

Key Responsibilities

• Own the product and technology strategy, set priorities and turn them into a roadmap that drives customer value and business growth
• Lead and develop teams across product, data, AI, customer experience and engineering, creating shared direction, clear ownership and consistent execution
• Lead the move towards a more AI-native platform, with agentic customer experiences in the frontend and automated workflows in the backend
• Define the future technology stack and ways of working, using AI to improve how software is built, tested and delivered
• Contribute to business strategy, investment priorities, budgets and international growth as a member of the executive leadership team

Required skills and experience

The ideal candidate has scaled product and technology teams in a growing SaaS business and knows how to lead leaders. You combine technical judgement with commercial understanding and practical experience using AI in software development and products. Above all, you want to build an organisation and shape the next phase of growth. Automotive industry experience is not required.

We expect you to bring:

• Senior leadership experience as CTO, CPO, VP Engineering or equivalent in SaaS or a scale-up, ideally during significant growth
• A strong record of developing leaders and high performing teams across product, engineering and data, with clear accountability
• Practical experience applying AI in software development and deploying AI solutions in production, ideally including agentic AI
• Deep expertise in software architecture and data platforms, with the judgement to evolve an established platform reliably
• Commercial acumen, the ability to connect technology to customer value, and fluency in Danish and English, written and spoken

The company

Founded in Copenhagen in 2009 as a consulting firm, Autoflows evolved into an automotive technology company in 2019. Its journey from consulting to SaaS has shaped a business built around delivering measurable value with the customer at its core. Today, Autoflows helps car dealerships and workshops bring customers back for servicing through automated, data-driven customer engagement, seamlessly integrated with dealerships' core systems.

Autoflows is now active in more than 15 European countries, serving over 1,500 dealerships, 400 workshops and 1,100 brand outlets. More than 3 million car owners across Europe have booked vehicle services through Autoflows. With the introduction of its new agentic AI platform, 25% of all service bookings among its UK customers are now handled end-to-end by AI. The next step is to roll out this technology across the company's remaining markets.

Additional information

Reports to: CEO

Language: English

Salary package: Attractive salary package according to qualifications

Start date: As soon as possible

Domicile: Copenhagen

Application

GlobeSearch is handling the recruitment process on behalf of Autoflows. If you wish to apply for this position, please follow the process through the job posting on our website.